Find answers to the most asked questions

FAQ

Have any question?

You can find the most asked questions down below. Check if your problem is solved. If you still have questions, just send us a message and we will get back to you within 24 hours.

  • Getting Started
  • Pricing Plans
  • Others

Getting Started

Once you know which style and length you’d like to start with, click the ‘Add To Cart’ button of your selection. You will then be directed to our payment processing page to use Paypal.


After purchase you will be asked to fill our production guiding questionnaire. Fill the required info then email it to info@slickdesignstudio.com and off we go!

No, you can order as many as you like. You can also combine multiple orders to get a longer video, for example, if you order 4×30 second packages, you may produce 1×120 second video or 4×30 second videos. Just let us know in the questionnaire.

Once we deliver your first video preview, you will be able to make 2 rounds of animation changes free of charge. If after that you are still unhappy you can request a refund.

A 30 second script is 75 words, so we can usually fit the following sections: Problem Definition, Solution, Call to Action. But don’t worry, if you want to make your video longer during production, we can expand the length and budget with your approval

Of course, you can order multiple 30 second packages, and can combine them into 1 video OR spread those seconds across multiple videos. Just be sure to mention it in the questionnaire how you would like to use your seconds e.g. one long video or multiple short videos etc

Off course! email info@slickdesignstudio.com and we will answer any questions you may have.

Yes. We use advanced 256-Bit SSL encryption to ensure maximum security. 

Pricing & Plans

Choose a plan which suits your requirements. If still confused, just hit us a message and we will be more than happy to help you.

No. We do not surprise you with any hidden charges.

Others

Yes. We put strong emphasis on protecting the private information of our clients.

Yes. Just hit us a message and we will be in touch.

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